• Title: Computer Hardware Technician
   
• The Objective : To maximise the potential of Logic Computers.
   
• The Role: The PC technician will work with other technical staff to install and image new PC's, notebooks, and other PC hardware (CD R/W, scanners, RAM, etc.). We are looking for a consultant who can follow instructions without contest, someone who is reliable, dependable, professional, and detail oriented. This consultant should also have good customer service, communication and coordination skills.
   
• Requirements:
  Strong computer skills, Microsoft and A+ certifications are not required but are a plus. Knowledge of Windows 98, 2000 and XP are important, familiarity with Novell would be helpful.
   
• General Function
  Using documentation and computer knowledge, is responsible for installation of computer hardware such as; desktop, portable, printing, networking and peripheral devices. Duties may include: minor hardware remedial maintenance, preventive maintenance, installation, de-installation and moves of computer equipment and related devices. May be dedicated to a customer site or dispatched.
   
• Knowledge
  Basic knowledge * with respect to:
• - Desktops, laptops, printers, peripherals, networks
• - Diagnostic utilities
• - Where to find and when to apply technical and non-technical resources
• - Safety procedures related to the electrical, environmental and physical hazards associated with Halifax products/services
• - Hardware configurations and setup
   
• Technical Skills
  Under supervision able to:
• - Install manufacturers Engineering Change Orders and Field Change Orders
• - Perform hardware installation, de-installation, moves, adds and changes
• - Customize desktop/printer hardware to meet user specifications and site standards
• - Check/Confirm hardware/software/firmware levels to meet user specifications and site standards
   
• Performance Skills
  Communications:
• - Able to effectively communicate orally and in writing technical information to non?technical audiences
• - Strong listening skills
• - Able to follow documented process and procedures
• - Strong escalation and follow up skill sets
• - Strong interpersonal skills
   
• Team:
• - Able to operate effectively in a team environment with both technical and non-technical team members
• Problem Solving:
• - Able to identify and resolve problems
• -Self-Management:
• - Able to manage time effectively, set priorities appropriately, schedule service calls
• - Able to maintain professional demeanor under stress
   
• Business Knowledge:
• - Able to operate within customer standard operating procedures
   
• Education/Certifications:
• High School/Certificate Course/ITI/Diploma degree or Higher
• A+ Certification will be an advantage
• OEM certifications (minor) for warranty supported products will be an advantage
   
• Other:
• 1-2 yrs industry experience (Fresher may also apply)
• Attention to detail / following process and procedures MUST
• High integrity
• Able to travel
• Possess means of transportation Able to work "on-call", overtime
• Able to lift greater than 20 Kg
• Security and Drug Background checks
  
  *Limited knowledge of theory or concepts. The ability to apply skills in routine, limited difficulty situations
   
• Required Skills for PC Hardware Technician Job:
  LAPTOPS
  PRINTERS
  DESKTOPS
  LAN TROUBLESHOOTING [will be an advantage]
   
• Salary no bar for deserving candidate + Benefits
   
• Send your bio-data on career@logicglobal.com